EMERGENCY

Emergency

EMERGENCY TREE REMOVAL FOR CHAPEL HILL, NC


As a professional tree company, we understand the importance of taking care of these trees as soon as possible to prevent future damage to your home and property. Our 24-hour tree removal service will have an emergency line you can call at any time. A dedicated customer service agent will answer questions, offer advice on what to do during emergencies, and send a professional to your location. If you notice a dying, leaning, or damaged tree after a storm, please feel free to contact us today. We're proud to help property owners throughout Chapel Hill, Durham, Carrboro, Pittsboro, Hillsborough, NC, and beyond. Here’s a look at what you can expect from this service:


Full Assessment – One of the first things an expert will do is conduct a comprehensive assessment of a fallen or hazardous tree. They must consider factors like diseases, pests, tree size, location, and the surrounding environment carefully before creating a plan of approach. A diseased or pest-infested tree will require a different approach than a healthy tree.


Take Photographs –Our team will take several photographs of the tree. This helps during the planning process and helps maintain a clear record of all damages.


Planning Process –Once the team has assessed and documented everything, they will create a detailed plan for removal. Experts will decide what kind of tools they need to use, where they need to cut, how to remove branches safely, etc.


Tree Cutting –Smart Tree Service will arrive at your property with all required equipment like chainsaws, manual saws, shears, grinders, etc. for tree cutting purposes. Proper tools are essential for such a task as they make our job much more manageable.

WHEN TO CALL

Many people don’t know when they should call an emergency tree removal company, especially if their tree is still standing. You can call at any time- someone will answer the emergency line even in the wee hours of the morning or even late on a Sunday night. There’s a dedicated customer service executive ready to assist clients at any time. You just need to explain the condition of the tree to them, and they will let you know if it is an emergency. Here’s what’s usually considered an emergency:


Fallen Tree – If a tree has fallen, call emergency removal immediately. You should call even if it has fallen in a safe area and hasn’t caused any substantial damage to your property. It is an unstable tree that will behave unpredictably.


After Storms or Heavy Rain – Check all trees from a safe distance after a severe storm or heavy rain. If any tree looks unstable, call emergency removal services. Look for things like leaning tree trunks, two trees leaning against each other, broken branches, and trees with burn marks from a lightning strike. Make sure no branches are touching or close to power lines because that can be disastrous.


Sick Trees – If your trees have brittle or peeling bark, many dead branches, yellowed leaves, fungus, or carpenter ants, they need urgent care. These trees can fail at any moment, especially during adverse weather conditions.

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